At Kayaking Sale Store, we understand that when you order your kayaking gear, you’re not just buying equipment – you’re investing in your next water adventure. That’s why we’ve streamlined our delivery process to get your gear to you as quickly and reliably as possible, wherever your paddling passions take you.
Global Delivery for Global Adventurers
We ship worldwide (excluding some remote areas and parts of Asia) because we believe great water adventures shouldn’t have borders. Whether you’re preparing for a lake excursion in Canada, a river run in Europe, or coastal exploration in Australia, we’ve got you covered.
Your Shipping Options
1. Standard Shipping: Fast & Trackable
Carriers: DHL or FedEx
Delivery Time: 10-15 days after dispatch
Cost: $12.95 USD
Perfect when you need your gear for an upcoming trip. Our standard option provides full tracking and reliable delivery through premium carriers. Most customers in North America and Europe receive their orders within 7-10 business days after processing.
2. Free Shipping: Budget-Friendly
Carrier: EMS
Delivery Time: 15-25 days after dispatch
Cost: FREE for orders over $50
Our most popular option for value-conscious paddlers. While slightly slower, this method ensures your gear arrives safely without additional costs. Ideal when you’re planning ahead for the season or stocking up on multiple items.
Order Processing: Quick Launch
We know excitement builds the moment you place your order. Our Seattle-based team processes all orders within 1-2 business days (excluding weekends and holidays). During peak season (May-August), we add extra staff to maintain this speedy turnaround.
Tracking Your Adventure Gear
Once your order ships, you’ll receive a confirmation email with tracking information. For standard shipping, you can monitor your package’s journey in real-time. For EMS shipments, tracking is typically available for most destinations.
Delivery FAQs
What if I need my gear urgently?
Contact our customer service at [email protected] immediately after ordering. While we can’t guarantee expedited shipping for all locations, we’ll do our best to accommodate time-sensitive requests.
Do you ship to PO boxes?
Yes! Our EMS free shipping option can deliver to PO boxes. Standard shipping via DHL/FedEx requires a physical address.
What about customs and import fees?
International customers are responsible for any customs duties or taxes. These vary by country and aren’t included in our shipping costs. We declare all packages at full value to comply with international shipping regulations.
Our Satisfaction Guarantee
If your gear doesn’t meet your expectations, you have 15 days from delivery to initiate a return. While we can’t refund original shipping costs (unless the return is due to our error), we make the return process as smooth as possible for our fellow water enthusiasts.
At Kayaking Sale Store, we’re not just shipping products – we’re delivering the tools for your next unforgettable water adventure. Paddle on!
Need help with your order? Our team of paddling enthusiasts is ready to assist at [email protected].